The Communication Edge
About the Course
Communication is the key to engagement, impact and influencing results You want...
This comprehensive course is designed to enhance your communication skills, equipping you with the tools and techniques needed to convey your message clearly, engage your audience, and leave a lasting impact.
Whether you are a professional looking to advance your career, a leader aiming to inspire your team, or an individual seeking to improve personal interactions, this course offers valuable insights and practical strategies to elevate your communication prowess.
Course Plan
Learning Objectives
By the end of the course, the student should be able to:
Demonstrate competence in nonverbal, written, and digital communication.
Exhibit advanced active listening skills, allowing them to comprehend, interpret, and respond appropriately in different interpersonal interactions.
Display polished professional writing skills, particularly in emails, reports, and other written communication forms.
Present persuasively through engaging presentations, utilizing effective use of visual aids, storytelling techniques, and audience engagement strategies.
Exhibit interpersonal communication skills for fostering positive relationships, resolving conflicts, and building effective collaborations.
Show proficiency in digital communication, encompassing online collaboration, social media professionalism, and virtual meeting etiquette.
Structure positive constructive feedback, utilizing it to continuously improve their communication skills.
Topics Covered
1. Verbal Communication
Professional conduct
Clarity & articulation
Effective use of language
Voice modulation & tone
2. Nonverbal Communication
Initiating & breaking contact
Body language & gestures
Facial expressions
Eye contact
3. Listening Skills
Active listening techniques
Empathetic listening
Responding effectively
4. Written Communication
Proper email etiquette.
Nuts and bolts of Business writing.
Crafting clear messages.
5. Interpersonal Skills
Self-awareness
Building trust and rapport.
Exhibiting personal strengths.
Communicating up and communicating down.
6. Presentation Skills
Structure and organization of presentation.
Dos and Don’ts of using PowerPoint presentations.
Engaging the audience.
Handling questions and queries.
7. Digital Communication
Professional use of social media.
Virtual meeting etiquette.
Online collaboration skills.
Messaging and Online communication etiquette.
Facing the camera.
8. Feedback & Critique
Importance of feedback
Feedback and growth mindset
Effective feedback principles.
Giving and receiving constructive feedback.
Improving communication through feedback.